Cannot install additional worlds on MacOS

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Cannot install additional worlds on MacOS

Postby brettwgg64 » Tue Feb 16, 2021 10:00 pm

I downloaded The Quest for MacOS from the App Store. I also bought the Islands of Ice and Fire expansion as an in-app-purchase for $6.99.

When I click on Additional Worlds from the main menu, it just says "No additional worlds are installed." The option to buy Ice and Fire is still there. I also click on the "restore purchases" green check button, but nothing happens.

I also checked and made sure my purchase went through on the app store, and it did. I just want to make sure my expansion is installed. Any help would be greatly appreciated! Thank you.
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Re: Cannot install additional worlds on MacOS

Postby Elendil / Redshift » Wed Feb 17, 2021 9:49 am

Hi! Sorry for the problem.

Have you tried restarting the game? The in-app purchasing component in macOS might need some time to download the expansion and also need to notify the game, which might not happen if the game is not restarted.
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Re: Cannot install additional worlds on MacOS

Postby brettwgg64 » Sun Feb 21, 2021 10:09 pm

Hi, thank you for your reply.

I restarted the game, remained signed into both Mac App store and Apple Music, however the additional worlds still aren't showing up. I also tried deleting The Quest app and re-downloading it, but still nothing appears in my additional worlds list.

I think you might be right in that the in-app purchasing component in macOS needs to notify the game, or needs more time, I just am not sure what to do.

Thank you for your help!
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