Cannot install additional worlds on MacOS

[brettwgg64]

I downloaded The Quest for MacOS from the App Store. I also bought the Islands of Ice and Fire expansion as an in-app-purchase for $6.99.

When I click on Additional Worlds from the main menu, it just says "No additional worlds are installed." The option to buy Ice and Fire is still there. I also click on the "restore purchases" green check button, but nothing happens.

I also checked and made sure my purchase went through on the app store, and it did. I just want to make sure my expansion is installed. Any help would be greatly appreciated! Thank you.

[Elendil / Redshift]

Hi! Sorry for the problem.

Have you tried restarting the game? The in-app purchasing component in macOS might need some time to download the expansion and also need to notify the game, which might not happen if the game is not restarted.

[brettwgg64]

Hi, thank you for your reply.

I restarted the game, remained signed into both Mac App store and Apple Music, however the additional worlds still aren't showing up. I also tried deleting The Quest app and re-downloading it, but still nothing appears in my additional worlds list.

I think you might be right in that the in-app purchasing component in macOS needs to notify the game, or needs more time, I just am not sure what to do.

Thank you for your help!

[showline]

I downloaded The Quest for MacOS from the App Store. I also bought the Islands of Ice and Fire expansion as an in-app-purchase for $6.99.

When I click on Additional Worlds from the main menu, it just says "No additional worlds are installed." The option to buy Ice and Fire is still there. I also click on the "restore purchases" green check button, but nothing happens.

I also checked and made sure my purchase went through on thegbwhatsapp app store, and it did. I just want to make sure my expansion is installed. Any help would be greatly appreciated! Thank you.

Yes exactly the same thing is happening to me and I tried to fix it but I can't because there no such a way is available to fix this issue.

[Elendil / Redshift]

Sorry to hear that.

I'll try and investigate, however I cannot promise a speedy resolution currently. You might want to get a refund and purchase the game on an other platform. Once again sorry.

(The Steam version includes mac support.)

[showline]

Sorry to hear that.

I'll try and investigate, however I cannot promise a speedy resolution currently. You might want to get a refund and purchase the game on an other platform. Once again sorry.

(The Steam version includes mac support.)

Thanks for your reply and I will be happy to say that my problem has been solved. I don't know how, but now I don't have any problem...

[Elendil / Redshift]

Glad to hear that.

(It was probably something flaky with purchasing component(s) in macOS as mentioned previously. The important point is that it is resolved. Enjoy the game!)