Crashes when trying to access menu

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Crashes when trying to access menu

Postby coronersgambit » Sat Dec 16, 2017 9:19 pm

Hi there - long time player first time poster.

I have been playing The quest for awhile, previously on a Samsung S7 with no problems at all. I recently updated my phone to the LGV30, and now when I attempt to play the game, if I press the arrow in the upper right hand corner to access the menu, the game immediately crashes. This happens with or without any expansions loaded.

I am running Android 7.1.2.
I have attempted to uninstall, restart the phone, and re-install a number of times with no success. Without fail, it happens every time. Any help resolving this would be greatly appreciated!

Best,
Coronersgambit
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Re: Crashes when trying to access menu

Postby Elendil / Redshift » Sun Dec 17, 2017 9:27 am

Sorry for the problem. It seems your device has buggy graphics drivers. But until they fix it, there is a workaround.

Switch off "Enable screenshot (for save)" in the Video settings.

There will be no more screenshots on your saves, but this should fix the crashing.
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Re: Crashes when trying to access menu

Postby coronersgambit » Sun Dec 17, 2017 3:14 pm

Worked great and I'm back up and running! Thanks so much for your quick response, and in general for a fantastically well built game.
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